DISTANCE

 

Zone 1: Intimate Distance (0 to 18 inches)

The term intimate is an apt description for this zone, which is typically reserved for those whom we know well. Close friends, family, and romantic partners usually are invited into this space with little discomfort. When others we don’t know so well, such as professional colleagues or strangers, invade this zone, we may respond with negative verbal or nonverbal feedback. To avoid causing your less intimate communication partners feelings of distress, respect their space and retreat into a safer zone, whenever possible. (When flying coach class, this is not always an option; in such cases, show your respect through other nonverbal behaviors.)

Zone 2: Personal Distance (18 inches to 4 feet)

This zone probably represents the most common distance for communication in the workplace. We still are able to shake hands and comfortably converse with our clients and coworkers, but the distance is safe enough to avoid defensive feelings and behaviors.

Zone 3: Social Distance (4 to 12 feet)

For more formal discussions in and out of the workplace, we may be more comfortable in the social distance zone. At this distance, confidential or serious conversation is difficult, but it can be appropriate for light banter or impersonal message exchange. You unintentionally may force this distance between yourself and your clients or coworkers if you prefer to communicate from behind your desk. For a more personal conversation, consider placing your guest’s chair next to, rather than opposite, your desk.

Zone 4: Public Distance (12 feet to limit of sight)

Interpersonal communication is not likely to occur at this distance. However, it is appropriate in public speaking situations, such as when you attend presentations by featured speakers at travel conferences. Keep in mind, though, that if people opt for this distance when an interpersonal communication opportunity arises, there’s a good chance they really don’t want to engage themselves in conversation.